Welcome to Old Sateeja Sweets! By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order or engaging with our offerings.
1. General Terms
1.1. These Terms and Conditions govern your use of our website and services.
1.2. By accessing our site or placing an order, you agree to be bound by these terms.
1.3. We reserve the right to update or modify these terms at any time without prior notice.
2. Orders and Payments
2.1. All orders are subject to availability and confirmation of payment.
2.2. Prices listed on our website are in INR and inclusive/exclusive of applicable taxes.
2.3. Payment must be made in full at the time of order placement through accepted payment methods.
2.4. We reserve the right to cancel or refuse any order at our discretion, with a full refund if payment has already been made.
3. Delivery and Pickup
3.1. We strive to deliver your order within the specified timeframe. However, delays may occur due to unforeseen circumstances.
3.2. It is your responsibility to provide accurate delivery details. We are not liable for failed deliveries due to incorrect or incomplete information.
3.3. For pickup orders, please collect your order within the designated time to ensure freshness.
4. Product Quality and Storage
4.1. We take utmost care to ensure our products are fresh and of the highest quality.
4.2. Once delivered, it is your responsibility to store the products as per the instructions provided to maintain quality.
4.3. Claims regarding product quality must be reported within 24 hours of receipt.
5. Refunds and Cancellations
5.1. Our refund and cancellation policies are outlined in our Refund Policy
5.2. Orders once placed cannot be canceled after processing has begun.
6. Intellectual Property
6.1. All content on our website, including logos, images, and text, is the intellectual property of Old Sateeja Sweets and is protected by copyright laws.
6.2. You may not reproduce, distribute, or use any content without our prior written consent.
7. Limitation of Liability
7.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
7.2. Our liability is limited to the amount paid by you for the specific product or service in question.
8. User Responsibilities
8.1. You agree not to use our website for any unlawful purpose or to violate any applicable laws or regulations.
8.2. You must ensure that the information you provide is accurate and complete.
9. Third-Party Links
9.1. Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites.
10. Governing Law
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of India.
10.2. Any disputes will be subject to the exclusive jurisdiction of the courts of India.
11. Contact Us
For any questions about these Terms and Conditions, please contact us:
Email: contact@oldsateejasweets.com
Thank you for choosing Old Sateeja Sweets!